Personal data protection

This personal data protection provides information about the collection and processing of personal data through this website.

Data controller: 

TP Line d.o.o. Ulica Božidara Petranovića 4, Zadar, VAT: 62241235910

Contact: tp-line@tp-line.hr, +385 20 313 119

Personal data protection officer (DPO): 

Feralis Group d.o.o. 

Contact: feralis@feralis.hr, +385995639746

DATA COLLECTED AND PROCESSED - PURPOSE AND LEGAL BASIS

Through this website, personal data is collected for several specific purposes.

Personal data is collected with the aim of responding to inquiries or requests. In such situations, identification and contact information and information that you provide yourself through messages are collected. Personal data is also collected for the purpose of applying for employment. In this case, basic identification data, contact data and certain data about the maritime book, qualifications, professional education and work experience are collected. For the purchase process through our web shop, we collect only the necessary contact data, information about purchased tickets and basic data necessary to complete the purchase and delivery of tickets. If you decide to register as our customer, we will collect and store the data necessary for registration. Without providing the necessary data, we will not be able to perform the requested service. In order to improve the functionality of the website and provide a better user experience, we use a certain set of cookies. However, we only collect those cookies to which you have previously given your consent. Throughout the entire period of using the website, you have control over cookies and can enable or disable them according to your own wishes. It is important to note that withdrawing consent the collection of cookies does not affect the lawfulness of data processing that has already been carried out up to the moment of withdrawal of consent.

INTERNET COOKIES

General terms

What are cookies?

Cookies, also known as HTTP cookies, are small text files that websites store on a user's device (such as a computer, mobile phone, or tablet) when they visit a particular website. These cookies allow the website to remember the user's actions and settings over time. When a user visits the same website again, cookies are sent back to the web server, allowing the website to recognize the user and provide a personalized experience.

What information can cookies store?

Internet cookies can store different types of information related to the user and how the user uses a particular website. This includes identification data, user preferences, shopping cart contents on e-commerce websites, login information to user accounts, information about user activities on the website, user interests for content and ad personalization, duration of visit (session), and user security and authentication data. Cookies are a tool that allows websites to improve the user experience and provide personalized services.

What is the purpose of cookies?

The purpose of cookies is to optimize and improve the user experience when visiting websites.

Cookies by function

There are several types of cookies by function, the most common of which are:

Technical/necessary cookies – these are cookies that are necessary for the functionality of the website itself as well as its basic purposes of functioning as which is, for example, the session identifier of the user's current visit to the website or the contents of the shopping cart that the user "filled" when purchasing products through the online store.
Functional cookies – these are cookies that enable the website to provide enhanced functionality and personalization, such as remembering the language in which the website is displayed.
Statistical cookies – these are cookies that collect information about how users visit the website and the web pages of that website. The data is collected in an aggregated form without identifying the user himself.
Marketing cookies – these are cookies that collect information about the habits and behavior of users on the Internet site in order to publish personalized ads.

HOW TO DISABLE COOKIES

By disabling cookies, the user decides whether to allow cookies to be stored on their computer. Additionally, you can accept or reject some or all cookies by adjusting your browser settings. Cookie settings can also be controlled and configured in your Internet browser. You can find information about this at the following links how to change settings for some of the most commonly used Internet browsers:

Chrome
Firefox
Internet Explorer 9
Internet Explorer 7 and 8
Opera
Safari

ADDITIONAL INFORMATION ABOUT DISABLING COOKIES

Some browsers allow you to browse the website in “anonymous” mode, limiting the amount of data placed on your computer and automatically deleting persistent cookies placed on your computer or mobile device when you end your browsing session. There are also many third-party applications that you can add to your browser to block or manage cookies. You can also delete cookies that have previously been placed on your browser by selecting the option to delete your browsing history and enabling the option to delete cookies. You can find more detailed information about cookies and adjusting your browser settings at the following links:
http://www.allaboutcookies.org...
http://www.youronlinechoices.e...
http://www.aboutads.info/choic...

RECIPIENTS OF PERSONAL DATA
The collected personal data may be forwarded for use to providers of information and communication solutions and services who act as our processors. Such processors provide reasonable guarantees and have taken appropriate technical and organizational protection measures to adequately ensure data protection and compliance with the requirements of the General Regulation. An agreement/contract on the processing of personal data has been concluded with such processors on the basis of Commission Implementing Decision (EU) 2021/915 on standard contractual clauses between controllers and processors as a separate part of the contract. The aforementioned agreement/contract stipulates in detail the handling of personal data, therefore they are not able to process personal data without our order and forward them to third parties. Personal data are not forwarded to third parties for direct marketing purposes.

DATA STORAGE PERIOD

Personal data collected through this website are processed until the purpose for which the data was collected is fulfilled. After the purpose has ceased, personal data are no longer processed, unless we are obliged to such processing by legal regulations or the processing is based on our legitimate interest. We store data that we process based on consent until the purpose of the processing is achieved or until you withdraw your consent.

DATA COLLECTED THROUGH SOCIAL NETWORKS

The pages and profiles that we manage on social networks (Facebook, Instagram, etc.) are always under the correct and full name of the data controller. We use personal data about our contacts that we collect using them only in the event of responding to a query or comment, and the data is not processed for other purposes.

SECURITY OF PERSONAL DATA PROCESSING

We collect and process personal data in a manner that ensures an appropriate level of security and confidentiality of processing, while enabling the effective application of data protection principles. This includes reducing the amount of data, the scope of their processing, the storage period and their availability. In order to ensure the protection of personal data, we apply appropriate technical and organizational measures that provide a level of security proportionate to the risks of data processing and the sensitivity of the data itself, taking into account the characteristics and costs of implementing these measures.

We provide web shop users with the highest level of data protection. For secure data transmission, the PCI DSS standard with SSL cryptographic protocols are used. All personal data, personal document numbers, credit cards or other means of payment provided by users are transmitted exclusively via a secure connection with 128-bit data encryption. The data controller does not have access to the data used for payment.

We regularly review processing that may pose a risk to the rights and freedoms of individuals and implement appropriate security measures to ensure the protection of personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. We pay particular attention to cases in which the processing involves the transmission of personal data over a network, as well as protection against all other unlawful forms of processing.

EXERCISE OF RIGHTS

Right of access


You have the right, at any time, to request confirmation as to whether your personal data is being processed and to receive detailed information about the processing. In particular, you have the right to information about the purpose of the processing, the types/categories of personal data processed, access to your personal data, information about the recipients or categories of recipients to whom the personal data have been disclosed, and the intended storage period for your personal data.

Right to rectification


You have the right to rectification of personal data. You can obtain the rectification of inaccurate personal data and the completion of incomplete personal data without delay.

Right to erasure


You have the right to request the erasure of your personal data. If your request is justified and if we are not required by law to store the data, we will erase the data without undue delay.

Right to restriction of processing


In cases provided for by the General Regulation, you have the right to request the restriction of the processing of your personal data. We point out that you can restrict the processing personal data based on legitimate interest as a lawful basis for processing.

Right to withdraw consent

You have the right to withdraw your consent at any time. It is important to note that the withdrawal of consent does not affect the lawfulness of the processing of personal data carried out up to the moment of its withdrawal.

Right to object


In all cases provided for by the General Regulation, you have the right to object to the processing of your personal data. We particularly emphasize that you can object to processing based on legitimate interest as a lawful basis for processing and to restrict or completely prohibit processing.

Right to complain


In the event that you believe that the processing has resulted in a violation of your personal data and a violation of the provisions of the General Regulation, you can file a complaint with the supervisory authority, the Personal Data Protection Agency in Zagreb, Selska cesta 136.

CONTACT INFORMATION

For additional information about the processing of personal data or the exercise of your rights, please feel free to contact us via the Data Protection Officer or other available contact channels. In order to ensure the highest standards in data protection, the controller has hired a professional Data Protection Officer, the Croatian representative in the European Federation of Data Protection Officers. Your security and trust are of utmost importance to us.

Data Protection Officer: feralis@feralis.hr

After your identification, we will respond within 30 days in the usual electronic form, unless otherwise requested.

OTHER INFORMATION

This privacy policy is regularly reviewed, supplemented and amended to always reflect the actual state of the collection and processing of personal data through this website. Please check such changes regularly. In the event of significant changes or changes that could affect the rights and freedoms of users of this site, we will inform you about this in a pop-up window immediately upon arrival at this website.

Last updated: November/2024